Innovys

Seller warranties

Updated 14 Aug 20261 min read

Many sellers add a warranty on top of the 14-day return window. The length is shown on each offer and in your order confirmation.

What is covered

Warranties cover failures in normal use: the seller repairs, replaces or refunds the instrument. Accessories, batteries and calibration drift are not covered unless the offer says so.

Making a claim

Open a support ticket from the order and describe the fault. The seller has three working days to respond; if they do not, Innovys steps in.

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