Innovys

Tracking your order

Updated 2 Aug 20261 min read

Every order shows its status and, once shipped, a tracking link in My account › Orders. You also receive an email at each step.

Order statuses

Paid means the seller has been notified. Shipped means the carrier has the parcel. Delivered is set by the carrier scan, and starts your 14-day return window.

Orders from several sellers

If your cart contained offers from different sellers, each seller ships separately and each parcel has its own tracking number on the order.

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